Hi,

We are witnessing a large outage at our main service provider, Hetzner. According to the information we have gathered so far, four switches (4!) have failed and that affects four (yes, again, 4!) of the servers in the 8-node cluster.

Many services are down. We have not made a full inventory yet, but the mail server is currently up so I'm using this time to send this notification while we decide on short-term mitigations.

We hope this outage to be resolved shortly, but we do not have an ETA.

Stay tuned.

a.

PS: and yes, that affects the mechanics behind status.torproject.org so we don't have an update on that site just yet. We have a backup plan for that, but we never drilled for it, so it could take a while to setup.