catching up on the support situation and what's next

Hello! There has been a lot of discussion around user support. During Valencia's Dev Meeting and later in email threads. I have been talking with Colin and I want to help organize a way so everyone can collaborate in building what's next for support. We want to start with and IRCmeeting, for that please submit your vote for a meeting date/time here: http://doodle.com/poll/5dv2mtuiicebecr2 As a preparation to that meeting we would like to ask everyone to read a short report we put together: https://storm.torproject.org/shared/NfLl9mFD0_xZxxz64UEjn0xNhHPw2CpR5snRX6q1... First, you will find information aboutuser support during SponsorO. We have also laid out the plan we created once that grant ended and we lost the resources we had, along with a description of what happened with each step of the plan. Finally, forthe'what's next' part of the discussion, there are links to two brain-storming documents. These are not necessarily the plan(s) we will end up going with, but may be a good starting point for determining what the plan should be. We thought that a summary of what hashappenedin the past year or so with user support would be helpful for the discussion. Let us know when is a good time to meet and continue this conversation! Cheers, Isabela& Colin -- PM at TorProject.org gpg fingerprint = 8F2A F9B6 D4A1 4D03 FDF1 B298 3224 4994 1506 4C7B @isa

Hello folks! Sorry for the doodle without timezone change enable. Colin is probably sleeping right now :) so I just created a new one where you can change the timezone. Please use this second one for voting: http://doodle.com/poll/i55aztyx4729d6dp On 03/22/2016 10:32 PM, isabela wrote:
Hello!
There has been a lot of discussion around user support. During Valencia's Dev Meeting and later in email threads. I have been talking with Colin and I want to help organize a way so everyone can collaborate in building what's next for support.
We want to start with and IRCmeeting, for that please submit your vote for a meeting date/time here: http://doodle.com/poll/5dv2mtuiicebecr2
As a preparation to that meeting we would like to ask everyone to read a short report we put together: https://storm.torproject.org/shared/NfLl9mFD0_xZxxz64UEjn0xNhHPw2CpR5snRX6q1...
First, you will find information aboutuser support during SponsorO. We have also laid out the plan we created once that grant ended and we lost the resources we had, along with a description of what happened with each step of the plan.
Finally, forthe'what's next' part of the discussion, there are links to two brain-storming documents. These are not necessarily the plan(s) we will end up going with, but may be a good starting point for determining what the plan should be.
We thought that a summary of what hashappenedin the past year or so with user support would be helpful for the discussion.
Let us know when is a good time to meet and continue this conversation!
Cheers, Isabela& Colin
-- PM at TorProject.org gpg fingerprint = 8F2A F9B6 D4A1 4D03 FDF1 B298 3224 4994 1506 4C7B @isa

Hello there, we haven't got a lot of replies on Doodle so far. Please check the link below (is a new one!) and let us know by the end of the day today (Friday). Otherwise I think I will just schedule it for Monday April 4th and hope as many people as possible can make it. :) Cheers, isabela On 03/23/2016 06:41 AM, Isabela wrote:
Hello folks! Sorry for the doodle without timezone change enable. Colin is probably sleeping right now :) so I just created a new one where you can change the timezone. Please use this second one for voting: http://doodle.com/poll/i55aztyx4729d6dp
-- PM at TorProject.org gpg fingerprint = 8F2A F9B6 D4A1 4D03 FDF1 B298 3224 4994 1506 4C7B @isa

Hi all, It looks like Monday, April 4th @ 13:00 Pacific will be a good meeting time. I look forward to seeing everyone in #tor-project! Thanks! Isabela:
Hello there, we haven't got a lot of replies on Doodle so far. Please check the lin k below (is a new one!) and let us know by the end of the day today (Fri day). Otherwise I think I will just schedule it for Monday April 4th and hop e as many people as possible can make it. :) Cheers, isabela
On 03/23/2016 06:41 AM, Isabela wrote:
Hello folks! Sorry for the doodle without timezone change enable. Colin is probably sleeping right now :) so I just created a new one where you can change the timezone. Please use this second one for voting: http://doodle.com/poll/i55aztyx4729d6dp
_______________________________________________ tor-project mailing list tor-project@lists.torproject.org https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-project
-- Colin Childs Tor Project https://www.torproject.org Twitter: @Phoul

Hello list, a reminder that this meeting is today. 1pm PDT, 8pm UTC, 4pm EDT Cheers, Isabela On 03/27/2016 11:21 AM, Colin Childs wrote:
Hi all,
It looks like Monday, April 4th @ 13:00 Pacific will be a good meeting time. I look forward to seeing everyone in #tor-project!
Thanks!
Isabela:
Hello there, we haven't got a lot of replies on Doodle so far. Please check the lin k below (is a new one!) and let us know by the end of the day today (Fri day). Otherwise I think I will just schedule it for Monday April 4th and hop e as many people as possible can make it. :) Cheers, isabela
On 03/23/2016 06:41 AM, Isabela wrote:
Hello folks! Sorry for the doodle without timezone change enable. Colin is probably sleeping right now :) so I just created a new one where you can change the timezone. Please use this second one for voting: http://doodle.com/poll/i55aztyx4729d6dp
_______________________________________________ tor-project mailing list tor-project@lists.torproject.org https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-project
-- PM at TorProject.org gpg fingerprint = 8F2A F9B6 D4A1 4D03 FDF1 B298 3224 4994 1506 4C7B @isa
participants (3)
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Colin Childs
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Isabela
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isabela