Hi! Below is my March’25 report!
In March, I resolved 676 (↑109) tickets:
* On Telegram (@TorProjectSupportBot) - 571 (↑110);
* On RT (frontdesk@tpo) - 102 (↓4);
* On WhatsApp (+447421000612) - 3 (↑3);
* And on Signal (+17787431312) - 0 (0).
My main focus in March was helping Russian-speaking users to bypass internet censorship, which includes: - Sharing instructions, - Gathering users' feedback, - Help in troubleshooting any issues they were facing with Tor Browser. I also worked on providing feedback for Google Play Store users’ reviews.
In March, I continued participating in translating the Tor Browser user survey to Russian[1] and monitored censorship events in Russia[2], Belarus [3], Kazakhstan [4], and in Türkiye. I also took part in investigating the issue of bookmarks failing in TBA Alpha [5] and collected user feedback on the issue with bridge distribution [6].
I created a new support template for Google Play reviews regarding the bookmark issue[5] and updated existing templates in Russian.
*##**Google Play Reviews for Tor Browser**(TBA)**and Tor Browser Alpha**for Android*
* Tor Browser for Android had a Google Play rating of *4.406*(↑0.009) stars in March, which is higher than in February’25.
* Tor Browser for Android (TBA) got 694 (↑79) reviews out of 61,452 for the lifetime.
* Tor Browser for Android Alpha (TBA-Alpha) app had a rating of 4.208 (↓0.011) which is lower than in February’25.
* In March, Tor Browser for Android (TBA-Alpha) got 49 (↑7) reviews out of 8,514 for the lifetime.
In March the most significant issue reported by users in the comments was the bookmark issue in Tor Browser Alpha [5].
[1] https://gitlab.torproject.org/tpo/community/l10n/-/issues/40152 [2] https://gitlab.torproject.org/tpo/anti-censorship/censorship-analysis/-/issu... [3] https://gitlab.torproject.org/tpo/anti-censorship/censorship-analysis/-/issu... [4] https://gitlab.torproject.org/tpo/anti-censorship/censorship-analysis/-/issu... [5] https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/43581 [6] https://gitlab.torproject.org/tpo/anti-censorship/team/-/issues/156
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