Hi! This is my report for February 2023. In that month, I resolved 554 tickets: On Telegram (@TorProjectSupportBot) - 352 On RT (frontdesk@tpo) - 172 On WhatsApp (+447421000612) and on Signal (+17787431312) it was 20 tickets in common. The majority of the user requests I dealt with were about bypassing internet censorship in different countries and troubleshooting around it - like using Tor Browser with bridges and VPN simultaneously or finding working bridges. During February I edited our templates for cdr.link and RT (frontdesk@tpo) to make them more detailed and meet the users' needs and to add information about bridge-moji. At the very end of the month after some preparation and testing, we added WhatsApp (+447421000612) to our support channels to reach as maximum users as possible with the communication tools they are comfortable with [1]. I also took part in a small-scale educational project as a translator and content creator.

From time to time with the help of our users I spotted some miscellaneous problems with our services like bridges.torproject.org and our Telegram bot @getbridgesbot.

[1] https://blog.torproject.org/meeting-you-where-you-are-we-added-whatsapp-user...