Hi! Below is my June’24 report!
In June, I resolved 735 tickets: On Telegram (@TorProjectSupportBot) - 455 On RT (frontdesk@tpo) - 264 On WhatsApp (+447421000612) - 13 and on Signal (+17787431312) - 3.
In June, I helped Russian-speaking users bypass censorship: I shared bridges and instructions and assisted with using them and troubleshooting; I also collected user feedback.
The major event of June wasthe release of Tor Browser 13.5. To prepare for the release, I updated all the user support templates in Russian to include new features and new menu options.
Also, after the release, I monitored user feedback, where the main issue with the new release was Tor Browser notifications on Android (with speed and Tor circuit) not working after the update [1]. This work is still in process.
I monitor user feedback on our services to notify the Anti-censorship Team when necessary [2].
I continue to take part in investigating the issue of Tor bridges not working in Tails in Russia [3].
[1] https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/42589 [2] https://gitlab.torproject.org/tpo/anti-censorship/bridgedb/-/issues/40070 [3] https://gitlab.torproject.org/tpo/anti-censorship/bridgedb/-/issues/40072
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