Hi! This
is Nina and my April’24 report!
In
April, I resolved 424 tickets:
On
Telegram (@TorProjectSupportBot) - 346
On RT
(frontdesk@tpo) - 73
On
WhatsApp (+447421000612) - 6
and on
Signal (+17787431312) - 0.
There
is a drop in email requests from Russian-speaking users, which
will be investigated further.
During
that month I helped Russian-speaking users to bypass censorship,
shared bridges with them, helped with troubleshooting, tested
new bridges and collected user feedback.
MacOS
and iOS
This
month I got more of the usual iOS and macOS
related issues. The major issues were:
1. Some of our official
website mirrors
were blocked in Russia, and macOS
users are unable to get Tor Browser from our bot due to the
issue with macOS not
trusting programs obtained from
Telegram[1].
2. Tor Browser
pluggable transports (PTs) do not
work on older versions of macOS.[2] Go 1.20
requires macOS 10.13 or higher and 1.21 requires macOS 10.15.
User needs to upgrade their OS to use PTs.
3. There
were many questions on what app to install on iOS and where to
get that, so I added a new template in Russian on that topic.
Russian translation
review and Tor Browser
User Manual
improvements
In April
I worked on the review of the
Russian translation of the Tor Browser User Manual
and filed several issues:
[3][4][5].