Hi! Below is my
February’24 report!
In February, I resolved
514 tickets:
On Telegram
(@TorProjectSupportBot) - 374
On RT (frontdesk@tpo) -
120
On WhatsApp
(+447421000612) - 16
and on Signal
(+17787431312) - 4.
During February I have
been doing regular user support activity:
- Helped
Russian-speaking users to bypass censorship: shared bridges
and assisted with using them and troubleshooting;
- Collected
users feedback;
- Helped to
solve issues like:
- antivirus
software blocks tor.
- wrong system
time on the user's PC.
4. Continued following
the issue with bridge requests from unusual locations, where
Tor connections aren't blocked.
I also helped with
localisation activity on WebLate, checking, fixing and approving
the Russian translation. Also
this month I conducted a training on how to use Tor Browser.
In February, I reviewed
and updated existing user
support templates
in Russian[2]. With the help of our
users I reported this issue with @gettor_bot
on Telegram[1].