In December, I started a short contract with Tor to help prepare the user research for Phase 7 of Sponsor 9 until early February: https://gitlab.torproject.org/tpo/ux/research/-/issues/128 In December, I did an inventory of user research techniques that could be well suited to the limitations and opportunities of outsourcing user research during trainings and discussed them with the UX team: - https://gitlab.torproject.org/tpo/ux/research/-/work_items/129 Then, I explored a bit more our top 3 candidate research activities: - I brainstormed on how a diary study of Tor Browser could work: https://gitlab.torproject.org/tpo/ux/research/-/work_items/132 - I prototyped a desirability study of @nicob's new illustrations: https://gitlab.torproject.org/tpo/ux/research/-/work_items/133 - I prototyped a card sorting to reorganize support.torproject.org: https://gitlab.torproject.org/tpo/ux/research/-/issues/8 I also researched how to create a demographics questionnaire that people call fill up either online or offline and that make data gathering and reporting easier for us. We might use either a PDF form or LimeSurvey: https://gitlab.torproject.org/tpo/ux/research/-/work_items/130 The next step on both fronts is to decide with the UX Team on which 2 user research activities to pursue and which technology to use for the demographics questionnaire. -- sajolida