Hi! Below is my May’24 report!
In May, I resolved 790 tickets:
* On Telegram (@TorProjectSupportBot) - 539
* On RT (frontdesk@tpo) - 242
* On WhatsApp (+447421000612) - 9
* and on Signal (+17787431312) - 0
The focus of my work remains the same - I help Russian-speaking users of Tor Browser to install the browser and bypass internet censorship. In May we got a lot of questions from iOS and macOS users from Russiaand more specificallywhichsoftware they should install and where they should get it.
Also, I help with troubleshooting and keep an eye on issues and bugs to report themto Tor developers.
There are several bugs/issues I reported in May:
* Built-in bridges andsomebridges obtained by email do not work in Russia[1]
* Error in Tor Browser "Unable to start Tor:java.io.lo" [2]
* BridgeDB does not give ipv6 bridge [3]
* BridgeDB gives one and only bridge [4]
In May I also took part in theCommunity Teamdocumentation sprint, whose purpose was to fill the gap in the existing documentation. So I authored and added to the several articles in the Support portaland Tor Browser user manual.
* I added a section "System requirements" to the "Installation" article [5]
* Added "letterboxing" term to the glossary [6]
* Updated NoScriptdescription for "PLUGINS, ADD-ONS AND JAVASCRIPT" article on the support portal [7]
* Wrote an article "Why are modern onion service addresses so long?" [8]
[1] https://gitlab.torproject.org/tpo/anti-censorship/bridgedb/-/issues/40072 [2] https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/42598 [3] https://gitlab.torproject.org/tpo/anti-censorship/bridgedb/-/issues/40071 [4] https://gitlab.torproject.org/tpo/anti-censorship/bridgedb/-/issues/40070 [5] https://tb-manual.torproject.org/installation/ [6] https://support.torproject.org/glossary/letterboxing/ [7] https://tb-manual.torproject.org/plugins/ [8] https://gitlab.torproject.org/tpo/web/support/-/issues/211#note_3029489