On Wed, Mar 09, 2016 at 03:52:00AM +0000, Colin Childs wrote:
Currently for support mechanisms, these are what I am aware of:
1: Help-Desks (RequestTracker) 2. Mailing lists (tor-talk, etc..) 3. IRC (#tor) 4. StackExchange 5. FAQ 6. General documentation on the website 7. Man pages
There's also Twitter, Facebook, Reddit, and the blog comments: https://trac.torproject.org/projects/tor/wiki/org/meetings/2016WinterDevMeet...
Good thought on 'man pages' -- I just added that to the list on that wiki page.
We should think about which other ones we've missed.
I will put out more precise numbers tomorrow and update the list,
Looking forward to it!
cleaning up certain pieces of documentation (like the manual, and relay / HS guides), as well as trying to turn many of the template responses we use on RT into FAQ entries
I agree that these steps sound useful.
Thanks, --Roger