Hi!
Below is my August’24 report!
In
August, I resolved 928 (↑341) tickets:
- On
Telegram (@TorProjectSupportBot) - 687 (↑260)
- On
RT (frontdesk@tpo) - 233 (↑88)
- On
WhatsApp (+447421000612) - 8 (↓5)
- and
on Signal (+17787431312) - 0 (↓2)
The
focus of my work is to help Russian-speaking users of Tor to
install the browser and bypass internet censorship. In August,
internet censorship in Russia became more strict, with YouTube
and Signal being blocked[0], as
well as many Tor bridges. So we received more tickets than
usual: + 341 compared to July 24 - the growth or decrease by
category can be seen above.
Tor is
reachable
with bridges in
Russia, and I updated and posted the instructions for Russian
users on the Forum [1].
We got
a lot of questions from iOS users from Russia about what app
they should use.
Also,
I helped users
with troubleshooting and keep an eye on issues and bugs to
report them to Tor developers.
In
August I submitted a copy/paste issue in Tor Browser [2], and
continued to monitor the issue with Tor Browser not working on
some of the Samsung devices [3].