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<div id="magicdomid97" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">The
last message formatting was bad. Trying again for a better
plain-text experience :)<br>
</span></div>
<div id="magicdomid102" class="ace-line"><br>
</div>
<div id="magicdomid100" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">---</span></div>
<div class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z"><br>
</span></div>
Hi, <br>
<div id="magicdomid3" class="ace-line"><br>
</div>
<div id="magicdomid4" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">During
our last dev meeting in Stockholm, we circulated a survey about
Tor Browser Usage[0].</span></div>
<div id="magicdomid5" class="ace-line"><br>
</div>
<div id="magicdomid6" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">For
practical proposes, I split users into two groups based on their
usage frequency[1]: </span></div>
<div id="magicdomid7" class="ace-line"><br>
</div>
<div id="magicdomid8" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">1.
Recurring users: people who have been using TB always, nearly
always or every day (18 of 29)</span></div>
<div id="magicdomid9" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">2.
Occasional users: people who use TB every week or occasionally
(11 of 29)</span></div>
<div id="magicdomid10" class="ace-line"><br>
</div>
<div id="magicdomid11" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">Far
from writing the final-guide-to-improve-tor-browser, I'm using
this small dataset as an exercise to opening (and sharing) some
questions:</span></div>
<div id="magicdomid12" class="ace-line"><br>
</div>
<div id="magicdomid103" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">*
Recurring users are most political about using Tor Browser.
Occasional users mention "access to censored context" as the
main reason for use for TB. Should we strength this relation
with tor browser on our communications? Should we focus on the
critical choice of using Tor when we communicate about Tor
Browser? </span></div>
<div id="magicdomid104" class="ace-line"><br>
</div>
<div id="magicdomid105" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">* Not
surprisedly, personal privacy and safety are the main value
propositions for using Tor Browser for both groups. Access to
blocked content is the other use for occasional users.</span></div>
<div id="magicdomid106" class="ace-line"><br>
</div>
<div id="magicdomid15" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">* Both
groups have mentioned speed and rendering issues as performance
to-improve items.</span></div>
<div id="magicdomid107" class="ace-line"><br>
</div>
<div id="magicdomid16" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">*
Recurrent users said that CAPTCHAs are painful. Are we doing all
that we can to improve this break browsing experience? Could
persistent features help with this situation?</span></div>
<div id="magicdomid108" class="ace-line"><br>
</div>
<div id="magicdomid109" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">* One
person mentioned that a family member could not tell the
difference between the Tor Browser and Chrome. Should we work on
reinforcing the distinction between browsers? Is good that
people without technical expertise nor particular technical
interest can use Tor Browser as another mainstream browser?</span></div>
<div id="magicdomid110" class="ace-line"><br>
</div>
<div id="magicdomid18" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">* Last
but not least, on extended comments, some people mentioned that
the Tor Browser is improving. That is cool, especially coming
from long term users and insiders.</span></div>
<div id="magicdomid19" class="ace-line"><br>
</div>
<div id="magicdomid20" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">Top
mentioned problems:</span></div>
<div id="magicdomid21" class="ace-line"><br>
</div>
<div id="magicdomid119" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">* Tor
Browser being slow was the top mentioned problem. (7 of 29)
"slower than other browsers"</span></div>
<div id="magicdomid118" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">* Site
breakage (6 of 29) "breakage - some sites block tor (explicitly
or implicitly -< google); XSS protection popups are really
annoying -> have to disable it; some features also break
websites (FPI, resistFP)"</span></div>
<div id="magicdomid24" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">* Both
CAPTCHAs situation and blocked content were mentioned as a
problem. (8 of 29) "This is really not about the browser itself
but about third party policies abt blacklisting Tor traffic;
crazy captchas"</span></div>
<div id="magicdomid25" class="ace-line"><br>
</div>
<div id="magicdomid26" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">Top
mentioned requested improvements:</span></div>
<div id="magicdomid27" class="ace-line"><br>
</div>
<div id="magicdomid117" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">*
Calling it performance or latency, respondents are aiming for a
faster Tor Browser experience. (11 of 29) "Browser performance
(scrolling) seems slow. Ideally, this would match FF."</span></div>
<div id="magicdomid29" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">* An
ad blocker was mentioned as a critical need. "Add uBlock origin,
seriously!" (4 of 29)</span></div>
<div id="magicdomid30" class="ace-line"><br>
</div>
<div id="magicdomid31" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">---</span></div>
<div id="magicdomid32" class="ace-line"><br>
</div>
<div id="magicdomid33" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">Here
is the raw data[2]. It could not happen without
arthuredelstein's help. Thanks Arthur for your help and support
on running this!</span></div>
<div id="magicdomid34" class="ace-line"><br>
</div>
<div id="magicdomid35" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">A</span></div>
<div id="magicdomid36" class="ace-line"><br>
</div>
<div id="magicdomid37" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">[0] </span><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z url"><a
href="https://nc.riseup.net/s/wiTk5TR5NBtpZR6">https://nc.riseup.net/s/wiTk5TR5NBtpZR6</a></span></div>
<div id="magicdomid38" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">[1] </span><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z url"><a
href="https://www.nngroup.com/articles/everyone-as-users/">https://www.nngroup.com/articles/everyone-as-users/</a></span></div>
<div id="magicdomid39" class="ace-line"><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z">[2] </span><span
class="author-a-a8jdz84zz73zz88zntz65zz75zvz70zjz66zz72z url"><a
href="https://nc.riseup.net/s/3xEiwqfyNnzwtRG">https://nc.riseup.net/s/3xEiwqfyNnzwtRG</a></span></div>
<blockquote type="cite"
cite="mid:2e997e4f-977f-d694-543b-cc493b171099@antonela.me">
</blockquote>
<pre class="moz-signature" cols="72">--
Antonela Debiasi
UX Team Lead
@antonela
E2330A6D1EB5A0C8
<a class="moz-txt-link-freetext" href="https://torproject.org">https://torproject.org</a></pre>
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