[tor-project] Nina’s Monthly Status Report: September 2023

[Nina]

Hi! Below is my Setember’23 report!

In September, I resolved 615 tickets:
On Telegram (@TorProjectSupportBot) - 367
On RT (frontdesk at tpo) - 236
On WhatsApp (+447421000612) - 9
and on Signal (+17787431312) - 3.

During that month I -

1. Helped Russian-speaking users to bypass censorship: shared bridges 
and assisted with using them and troubleshooting;
2. Collected user feedback;
3. Helped to solve Tor Browser issues like:
- antivirussoftware blocking Tor Browser[1]
- bug"Pluggable Transport process terminated with status code 0"[2], 
which is fixed in 0.4.8.x, but Tor Browser stable still use 0.4.7.x Tor 
version.
The new attempts of the Russian government to block popular VPN 
protocols resulted in many users trying to use little-t-tor to 
proxytheir connection and circumvent censorship, so I helped 
themtoconfigure it.

In September we also answeredmany tickets related to the domain 
frontingissue [3].

I also helped the Tor Localization team reviewing some Russian terms 
andtranslations for the Tor Browser and the Tor Project website.

[1] 
https://forum.torproject.org/t/torbrowser-12-5-6-no-longer-flagged-by-windows-defender/9522
[2] https://gitlab.torproject.org/tpo/core/tor/-/issues/33669
[3] 
https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/42120
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