[tor-bugs] #30103 [Webpages/Website]: Make email address for bridges consistent

[Tor Bug Tracker & Wiki]

#30103: Make email address for bridges consistent
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 Reporter:  phw               |          Owner:  hiro
     Type:  defect            |         Status:  new
 Priority:  Medium            |      Milestone:
Component:  Webpages/Website  |        Version:
 Severity:  Minor             |     Resolution:
 Keywords:  bridges, email    |  Actual Points:
Parent ID:                    |         Points:  0.1
 Reviewer:                    |        Sponsor:
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Comment (by arma):

 These two addresses are actually slightly different from each other, in
 that they run different mail servers with different ways of handling spam,
 verifying senders, etc.

 The @tpo one is the same as the mailserver for developers receiving mail
 about Tor things. It uses postgrey to delay new requests for dozens of
 minutes, etc.

 Whereas the @bridges.tpo one is whatever the bridgedb service is running.

 So by telling users to use @tpo, we need *both* services to be working,
 for users to be able to get their bridges via email. And we inherit
 antispam measures that we use for our individual mailboxes, like the
 greylisting and I'm not sure what else.

 The reasons to tell people bridges at tpo are because it is simpler, shorter,
 more intuitive, and easier to remember. Those are a lot of good reasons,
 and I think it turns it into a net positive. But we should be aware of the
 underlying mechanisms so we know and accept the tradeoffs.

 (For a similar service with a similar decision to make, compare to how we
 run our mailman lists at @lists.tpo, rather than just having them all be
 @tpo.)

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/30103#comment:1>
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